Terms & Conditions

About Natusay

Natusay is an iPhone app that lets children photograph living things and objects, and chat with AI-generated characters based on them. It is published by Burak Öztırpan (“we”, “us”). How we handle data is explained in the Privacy Policy.

Parents and supervision

Natusay is designed for children to use together with a parent or guardian. You are responsible for supervising use, for the photos taken, and for purchases. Purchases, settings, deleting friends and time limits are protected by a parent gate, which is a convenience and not a guarantee that a child cannot get past it.

You must be old enough to enter a binding agreement in your country to accept these terms, and to buy a subscription.

AI-generated content

Recognition results, characters, personalities, voices, images and replies are generated by AI. They can be inaccurate, incomplete or unexpected. A character may misidentify a living thing. The app tries to keep characters child-friendly, in character and on topic, but we cannot promise every reply will be correct or suitable.

Parents can correct a friend's name, species and caution level in the Parent Area and read past chats. Please tell us if a character says something wrong or inappropriate.

Safety around nature

Natusay is not a field guide, a medical or poison reference, or a safety tool. Never rely on it to decide whether an animal, plant, mushroom or berry is safe to touch, eat or pick up. When in doubt, keep your distance and ask an adult. Look after children outdoors and respect wildlife and private property.

Licence and acceptable use

We grant you a personal, non-exclusive, non-transferable licence to use the app on Apple devices you own or control, under these terms and Apple's usage rules. You agree not to:

• copy, modify, reverse engineer or resell the app, except where the law allows it;
• try to bypass limits, the parent gate or other protections;
• use the app to harm, harass or deceive anyone, or to submit photos of people without their permission;
• try to make characters produce harmful content, or overload the services behind the app.

Subscriptions

Natusay is free to start, with a daily limit on scans and chats. Natusay Premium removes the limits and is an auto-renewing subscription, monthly or yearly, with prices shown in the app before you buy.

• Payment is charged to your Apple Account at confirmation of purchase.
• The subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• Manage or cancel in iPhone Settings, then your name, then Subscriptions. Deleting the app does not cancel it.
• Refunds are handled by Apple under its policies.
• We may change prices or the free limits in the future. Price changes follow Apple's rules, including your consent where required.

Third-party services

The app relies on Apple (App Store, StoreKit, speech recognition) and on AI providers such as Google Gemini and fal.ai. Their availability and terms are outside our control, and features may be unavailable or change if they do.

Intellectual property

The app, its name, logo and design belong to us or our licensors. Photos you take remain yours. You give us no ownership of them, and the app only uses them as described in the Privacy Policy to provide the features. Characters and images generated for you are for your personal, non-commercial use.

Disclaimers

The app is provided “as is” and “as available”. To the extent the law allows, we make no promise that it will be uninterrupted, error-free, or that AI output will be accurate or fit for a particular purpose. Nothing here limits any rights you have as a consumer that cannot be limited by law.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for harm resulting from relying on AI output or from outdoor activities prompted by the app. Our total liability for any claim relating to the app is limited to the amount you paid us for the app in the 12 months before the claim. Nothing excludes liability that cannot be excluded by law.

Ending use

You can stop using Natusay at any time by deleting it. We may suspend or end access to the app for anyone who breaks these terms or misuses the service.

Governing law

These terms are governed by the laws of the Republic of Türkiye, without affecting any mandatory consumer protection rights you have where you live. Apple's standard licensed application end user agreement (EULA) also applies to your use of the app, and Apple is a third-party beneficiary of these terms as set out there.

Changes

We may update these terms. We will post the new version here with a new date, and tell you in the app when a change is significant. Continuing to use the app after a change means you accept it.

Contact

Burak Öztırpan · burakoztirpan@gmail.com